Quick answer
How do accountants get more clients?
Accountants get more clients by choosing a niche, publishing content timed to tax deadlines and keeping year round services such as BAS, bookkeeping and advisory in front of people. The ATO tells people using a registered tax agent for the first time, or switching agents, to contact the agent before 31 October to join its lodgment program, which drives strong search demand in September and October.
Key takeaways
- The ATO's advice to contact a tax agent before 31 October makes September and October the peak months for new individual tax clients.
- Anyone doing tax or BAS work for a fee must be TPB registered, and the registered symbol can only appear with the registration number.
- A clear niche, such as tradies, medical practices or property investors, makes your firm the obvious choice for that group.
- BAS, bookkeeping and advisory work turn a once a year tax client into a year round relationship.
Why do new tax clients search in September and October?
New tax clients search in September and October because the ATO tells anyone using a registered tax agent for the first time, or switching agents, to make contact before 31 October, the due date for self lodgers, so they can join the agent's lodgment program. That sets off a wave of "tax agent near me" searches every spring.
Catch it with a page explaining the date in plain words, a Google Business Profile with current hours and a booking link, and same day replies. If it is early October as you read this, there is still time to email last year's clients who have not booked.
What rules apply when accountants advertise?
Accountants who advertise tax or BAS services must be registered with the Tax Practitioners Board, and the claims in their ads fall mainly under the Australian Consumer Law.
A bill adding criminal penalties for unregistered preparers passed the House of Representatives in August 2026, so watch for TPB updates.
- The TPB has issued cease and desist letters to unregistered businesses advertising tax services.
- The registered tax practitioner symbol can appear on ads, websites and signage only with your registration number, and never in a misleading way.
- The Code Determination 2024 added eight obligations, from 1 January 2025 for firms with over 100 staff and 1 July 2025 for the rest; its false or misleading statements rule covers statements to government agencies, not advertising.
- Under the ACL, a company's maximum penalty is now the greater of $100 million, 3 times the benefit or 30% of adjusted turnover, for conduct from 28 March 2026.
How do you choose a niche that wins better accounting clients?
Choose a niche where you already have good clients, know the paperwork and enjoy the work. The TPB reported 46,900 tax agents and 16,965 BAS agents at 30 June 2025, so a generic "accountant near me" page faces plenty of competition, while a niche page speaks to one group directly.
A niche page lets an electrician think "they get my business", so they book without shopping on price, so your diary fills with clients you know how to help, so you lean less on referrals alone and get your evenings back with your family.
- Tradies: utes, tools, subcontractors and the move from sole trader to company.
- Medical and dental: practice structures and contractor arrangements.
- Property investors: rental deductions, depreciation and records for the eventual sale.
- New sole traders: an ABN, the first BAS and the right structure.
What should an accounting firm publish each month?
An accounting firm should publish to its clients' calendar: tax time from July to October, the summer lull and planning before 30 June. Year round services such as BAS, bookkeeping and advisory give you a reason to stay in touch between tax returns.
Emails to existing clients about directly relevant services can usually rely on inferred consent, but under the Spam Act each still needs your business details and an unsubscribe actioned within 5 working days. The quiet months guide covers the gaps between deadlines.
| Month | What clients search | What to publish or send |
|---|---|---|
| July | when can I lodge my tax return, tax deductions for electricians | A niche tax checklist and an email inviting last year's clients to book |
| August and September | tax agent near me, tax agent before 31 October | A page on the 31 October date and agent lodgment program, plus Google posts with a booking link |
| October | tax return due date, tax agent open Saturday | Current hours on Google, a last reminder and same day replies |
| November to January | bookkeeper for small business, BAS agent near me | Pages on bookkeeping and BAS help, sent to tax only clients |
| February to April | should I change to a company, cash flow help | Advisory articles for your niche and planning meeting invitations |
| May and June | tax planning before 30 June | End of year checklists and a booking push |
How do you get more referrals from bookkeepers and mortgage brokers?
You get more referrals from bookkeepers and mortgage brokers by being clear about who you help best, replying to their clients the same day and reporting back after each introduction.
Referred clients still check you online. Nielsen's 2021 global survey found 88% of respondents trust recommendations from people they know above any other channel, and in a 2021 YouGov survey for Squarespace, 82% of Australians said they look up a business website before engaging. The referrals guide goes further.
- 1Name the two or three client types you want, so referrers know who to send.
- 2Give each referrer a direct line or booking link.
- 3Thank the referrer once the client is on board, without sharing confidential details.
- 4Catch up with key referrers each quarter.
Do Google reviews matter for an accounting practice?
Yes: Google says more reviews and positive ratings can help local ranking, and reviews are often the first proof a new client sees. Software vendor Thryv's 2025 report found 21% of Australian consumers always check reviews before buying, and 63% said friendly, responsive communication builds trust.
Send a review link to every client once their return is lodged, not just the happy ones, and offer no reward, because Google bans incentives and selective asking. I set up websites for accountants and financial firms with those reviews and the TPB registration number beside the booking button.
What should an accountant do before 31 October?
- 1Check your Google Business Profile hours, including any evening or Saturday sessions.
- 2Email last year's clients who have not booked, with a direct booking link.
- 3Put the 31 October date and your booking link at the top of your home page.
- 4Take the free 15 second lead score quiz to see where enquiries slip through.
Frequently asked questions
When is the tax return deadline in Australia?
For individuals lodging their own return, the ATO due date is 31 October. Anyone planning to use a registered tax agent for the first time, or change agents, should get in touch with that agent before 31 October so they can be added to its lodgment program.
Can I advertise tax services without TPB registration?
No. Providing tax agent or BAS agent services for a fee requires Tax Practitioners Board registration, and the TPB targets unregistered preparers who advertise. A 2026 bill that passed the House would add criminal penalties for unregistered preparers, so the risk is rising.
How do I use the TPB registered symbol in my marketing?
Only alongside your registration number, and never in a way that could mislead. The TPB allows the symbol on advertising, websites and signage, and placing it in your website footer and on your contact page lets prospective clients verify you quickly.
Does the TPB Code cover my advertising claims?
Mostly no. The false or misleading statements obligation in the 2024 Code Determination covers statements made to the TPB, ATO and other government agencies. Claims in your ads, on your website and in social posts fall mainly under the Australian Consumer Law, which the ACCC enforces.
Read next
Lead guides for other trades
Lead guides
Start from the overview: marketing for tradies and service businesses.
Sources
- ATO, Lodge your tax return online with myTax (accessed 2026)
- ATO, Lodge with a registered tax agent (accessed 2026)
- Tax Practitioners Board, Unregistered preparers strategy (2026)
- Tax Practitioners Board, Registered tax practitioner symbol guidelines (2019)
- Tax Practitioners Board, Code Determination background and context (2024)
- Tax Practitioners Board, TPB(I) D57/2024 False or misleading statements (2024)
- Tax Practitioners Board, Annual Report 2024 to 25 (2025)
- Treasury Ministers, Legislation to strengthen the tax system passes House (2026)
- ACCC, Fines and penalties (2026)
- ACMA, Avoid sending spam (accessed 2026)
- Nielsen, Beyond martech: building trust with consumers (2021)
- The Drum, Majority of Australians will check out a business online before engaging (2021)
- Thryv, 2025 Business Index and Consumer Report release (2026)
- Google Business Profile Help, Tips to improve your local ranking on Google (accessed 2026)
- Google, Maps user generated content policy: prohibited and restricted content (accessed 2026)
Sources checked on 6 October 2026. Rules and figures change, so confirm anything legal with the regulator in your state.
