Case study
Palmers Roofing: phone calls doubled, in Tim's words
Palmers Roofing and Repairs is a family run roofing business that has looked after its local community for over 15 years. Tim had Mark build a brand new website and take over local SEO and the Google listing. Here is what was built, and what Tim says changed.
Business
Roof repairs and installations
Area
Its local community
Work
New website, local SEO and Google listing management
Result, in their words
Our phone calls have literally doubled.
Watch Tim tell it
32 seconds
Tim had Mark build a brand new website and look after local SEO and the Palmers Roofing Google listing. He says phone calls have doubled and the business now has a proper website that gets traffic and brings in real leads.
Watch on YouTubeRoofing customers check who they are calling
Roofing calls often start with a leak or a storm, but homeowners still check who they are letting on the roof. They look for a real local business, photos of finished work and an easy way to ask for a quote.
Without a proper website, a good roofer can look like a risk next to a competitor with a polished site and plenty of reviews.
What Mark did
- A brand new, mobile first website with an emergency repair feature for urgent leaks and storm damage.
- A gallery of finished work and trust building content, so homeowners can see the quality before they call.
- A quick quote system that makes it easy to ask for a price from a phone.
- Local SEO and Google listing management, so Palmers shows up when local homeowners search.
What changed, in Tim's words
- Tim says the business's phone calls have literally doubled.
- He says Palmers now has a proper website that is getting traffic and bringing in real leads.
Results are each client's own words from a video recorded in June 2026. Every business, trade and area is different, and no ranking or result is guaranteed.
Related guides
Wollongong, the Illawarra and Australia wide
See where your business stands
Start with the free 15 second lead score quiz. It shows where your website and Google profile are losing enquiries and the first thing to fix.
Get my free lead score